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<div style=""><b style="font-weight: 700">Job description</b>:</div><h1 style="font-size: 2em"><b style="font-weight: 700">Role and Responsibilities</b></h1><div style="">To get started right away, just tap any placeholder text (such as this) and start typing to replace it with your own.</div><div style="">· Develop and refine a comprehensive sales methodology that aligns with the company's goals and &nbsp;objectives.</div><div style="">· Define and document the key steps, processes, and best practices for the entire sales lifecycle, from lead generation to deal closure and post-sales support.</div><div style="">· Conduct thorough market research and competitor analysis to identify industry trends, customer needs, and sales opportunities.</div><div style="">· Define and document the key steps, processes, and best practices for the entire sales lifecycle, from lead generation to deal closure and post-sales support.</div><div style="">· Continuously evaluate and improve the sales methodology based on feedback, performance data, and market dynamics to ensure its relevance and effectiveness</div><div style="">· Provide guidance and support to sales managers and representatives in implementing the sales methodology, addressing challenges, and optimizing sales processes</div><div style="">· Collaborate with the marketing team to ensure alignment between sales and marketing strategies, messaging, and lead generation efforts</div><div style="">· Stay up-to-date with industry trends, sales methodologies, and emerging technologies to<br>incorporate innovative practices into the sales methodology</div><div style="">· Monitor and analyze sales performance data, identify areas of improvement, and recommend actionable strategies to enhance sales productivity and revenue growth</div><div style="">· Develop and maintain strong relationships with internal stakeholders, including sales, marketing, product development, and executive leadership, to foster collaboration and achieve sales objectives</div><div style="">Qualifications</div><div style="">· Bachelor's degree in business administration, marketing, or a related field. A master's degree is a plus</div><div style="">· Proven experience (5-10 years) in sales management, sales operations, or a similar role, with a focus on sales methodology development.</div><div style="">· Strong understanding of sales processes, techniques, and best practices across various industries.</div><div style="">· Excellent analytical and problem-solving skills, with the ability to gather and interpret data to make informed decisions and drive sales performance.</div><div style="">· Exceptional project management skills, including the ability to prioritize tasks, manage timelines, and deliver results within a fast-paced and dynamic environment.</div><div style="">· Strong communication and interpersonal skills to collaborate effectively with cross-functional teams and influence stakeholders at all levels of the organization.</div>

Bengaluru

Program Manager - Inside Sales

<div style=""><b style="font-weight: 700">Purpose of the Job:</b></div><div style="">The Customer Success Manager plays a critical role in helping us achieve this mission - they directly work with teachers and schools to ensure that our system is effectively implemented to achieve the desired learning outcomes.</div><div style="">We are looking for highly competent professionals who understand what it takes to ensure quality education and are excited by the idea of spending time at our partner schools.</div><div style=""><br></div><div style=""><b style="font-weight: 700">Must:</b></div><div style="">● Ensuring high customer NPS across all partner schools in territory.</div><div style="">● Partner with the Academic &amp; Sales team to develop plans that can contribute to the success of partner school and improve client results.</div><div style="">● Retention of partner schools.</div><div style="">● Increasing student admission in the partner schools.</div><div style="">● Ensuring timely dues collection from partner schools.</div><div style="">● Oversee BTL campaigns, engage in and improve upon in-house brand promotions.</div><div style="">● Track &amp; review Client Data, reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training</div><div style=""><br></div><div style=""><b style="font-weight: 700">Should:</b></div><div style="">● 7-8 account management experience in customer facing concept selling organizations preferably SaaS/FMCG/Industrial solution provider.</div><div style="">● Ready to travel across PAN India as and when required.</div><div style="">● Possesses honesty, integrity, strong work ethic, and team skills.</div><div style="">● Strong problem solving and communication abilities; is organized and efficient.</div><div style="">● Excited by and open to new ideas and new ways of doing things.</div><div style="">● Proven ability to meet deadlines in a high-paced work environment.</div><div style="">● Proficient with multiple technologies.</div><div style=""><br></div><div style=""><b style="font-weight: 700">Nice:</b></div><div style="">● Account management &amp; Sales</div>

Aurangabad

Customer Success Manager

<div style="">Purpose of the Job:</div><div style=""><br></div><div style="">To engage with potential partner schools remotely and convert them to hot leads or close the final deal. Demonstrating superior product knowledge to answer customer questions and inquiries. Building relationships with potential customers to establish trust and rapport. Nurture leads with the goal of converting them to customers. Closing customer deals.</div><div style="">Principal Accountabilities:</div><div style="">❖ Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.</div><div style="">❖ Understand customer goals, plans, challenges, timeline, budget, authority.</div><div style="">❖ Capture Lead Details &amp; Call Outcomes accurately in the CRM.</div><div style="">❖ Deliver quality and tailored demonstrations on Zoom/Google Meet to prospects based on the use cases</div><div style="">❖ Route qualified opportunities to the appropriate sales executives for further development and closure</div><div style="">❖ Meet or exceed defined sales activity and revenue quota Achieve &amp; Maintain all Performance Metrics (Daily Call Count - 80 to 100, CSAT &gt; 90%, First Response Time &lt; 120 mins, Talktime &gt; 2hrs)</div><div style="">❖ Generate References</div><div style="">❖ Attend periodic sales/product training where applicable</div><div style=""><br></div><div style="">Must:</div><div style="">❖ Minimum 1 year of relevant experience</div><div style="">❖ Qualification: Min. Graduation</div><div style="">❖ Industries: Ed-tech, E-Commerce,</div><div style="">❖ BPO/KPO, BFSI, Software and Travel/Hospitality</div><div style=""><br></div><div style="">Should:</div><div style="">❖ Ability to perform under pressure</div><div style="">❖ Ability to establish strong client relationship</div><div style="">❖ Ability to manage multiple stakeholders</div><div style="">❖ Ability to meet deadlines</div><div style=""><br></div><div style="">Competencies:</div><div style="">❖ Cold calling</div><div style="">❖ Lead generation</div>